Vodacom has no care for there customers problems

I am to say the least ****ed off at vodacom. We have had problems with my husbands contract from day 1. After eventually getting a contract open on my husbands name they do a debt order for the first month and pay the money back into his account causing a penalty from FNB being charged on the account even though there was enough funds. We phone they and notify them that the money came back but they guarantee us they received payment. 2 weeks after that they block his number for no payment. Then we go in store to pay the account and receive another R100 penalty for no payment. The lady there recommends we pay the last month and current month to avoid the debt order not working. Now they tell us the money was allocated to someone else's account ***....... Getting sick and tired of you vodacom.... Had just as much problems renewing my own contract. Get your act together or you'll loose customers!!!