KM
Kirsten M
1 reviews | Active since Jan 2013
02 Mar 2016, 09:01
Vodacom has messed up and are not fixing it!
My contract was not cancelled at promised in December 2015 and now I am still being billed- the consultant Celestine completely messed this up and the manager Ati that avoids me when I enter the shop promised it would be sorted out before the next debit order run and it is not sorted out! I am beyond upset! Please can someone senior from Vodacom call me!
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Vodacom's replyOfficial
02 Mar 2016, 09:02Hello kmorgendaal,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2016, 09:02
Official
Hello kmorgendaal,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team