TG
Thobeh Gwala-Zungu

1 reviews | Active since Aug 2018

28 Jan 2019, 04:26

Vodacom has got to be the worst ever!!!

@vodacom it has been exactly a year of inconvenience. Since Jan 2018 when I did an upgrade you have been billing me incorrectly and disconnecting my lines despite the payments that I have been making. I wrote to you, visited your branches and even had my attorneys attend to this matter but you never respond when it is not on a public platform. So much for customer care.

0
Replies (1)
Vodacom
Vodacom's reply28 Jan 2019, 06:38
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team