VODACOM HAS GONE TOO FAR!!!

HELLO VODACOM<br> <br> THANKS TO YOUR INSUBORDINATION, I'VE RECEIVED THREATS FROM LAWYERS!!<br> DID YOU REALLY THINK I WAS GOING TO BE QUIET ABOUT IT???<br> AFTER I ASKED YOU TO COME AT ME WITH BOTH PROOF OF YOUR MISTAKE AND A RESOLUTION TO YOUR **** UP???<br> <br> YOU'RE INEPT STAFF COULD ONLY RECITE MY ALLEGED BILL, BUT THEY COULD NOT TELL ME WHY IT WAS SO HIGH.<br> <br> I'LL SPELL IT OUT ONE LAST TIME:<br> <br> YOU ARE BILLING ME FOR R18000.<br> MY ACCOUNT HAD A CAP OF R3000.<br> HOW DID YOU ALLOW THE ACCOUNT TO RUN SO HIGH?<br> WHY DID THE R3000 CAP NOT TAKE EFFECT?<br> I TOLD YOU FROM THE BEGINNING THAT I WAS WILLING TO PAY UP TO MY LIMIT, AS THE FAULT WAS ON YOUR SIDE.<br> LET ME REPEAT THAT - THE FAULT WAS ON YOUR SIDE.<br> YOU ARE IN BREACH OF CONTRACT, BECAUSE THE R3000 LIMIT WAS AGREED UPON.<br> DO YOU THINK ITS FAIR TO CON YOUR CUSTOMERS LIKE THIS?<br> DO YOU REALLY EXPECT ME TO FORK OUT 18K UNTIL YOU GIVE ME PROOF?<br> <br> PLEASE HAVE SOMEONE WITH ACTUAL BRAINS CONTACT ME.<br> I AM BEYOND LIVID RIGHT NOW AND I WILL NOT GO DOWN QUIETLY.<br> <br> I WILL MAKE SURE YOU CHECK EVERY SYSTEM AND EVERY PROCESS AND EVERY STAFF MEMBER UNTIL WE KNOW WHO OR WHAT CAUSED THIS **** UP.<br> I AM NO TECH WHIZ, SO THERE'S NO WAY I INTENTIONALLY RUN UP SUCH A HIGH BILL.<br> CALL ME BACK