VR
Vincent R

1 reviews | Active since Sept 2013

30 Jul 2021, 23:49

VODACOM HAS GONE ROGUE

I've just received a quotation for contract renewal which I didn't request and upon viewing my vodacom online profile, I discovered that the "new" contract has already been loaded under my name.

why did you renew my contract without my consent? Who told you that I still want your services?

Please cancel the original contract and note that I won't be keeping the number. I no longer want anything to do with Vodacom. I will move to a different service provider.

0
Replies (1)
Vodacom
Vodacom's reply31 Jul 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team