VR
Vincent R
1 reviews | Active since Sept 2013
30 Jul 2021, 23:49
VODACOM HAS GONE ROGUE
I've just received a quotation for contract renewal which I didn't request and upon viewing my vodacom online profile, I discovered that the "new" contract has already been loaded under my name.
why did you renew my contract without my consent? Who told you that I still want your services?
Please cancel the original contract and note that I won't be keeping the number. I no longer want anything to do with Vodacom. I will move to a different service provider.
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Replies (1)Vodacom's replyOfficial
31 Jul 2021, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
