SK
Solomon K
1 reviews | Active since Feb 2026
17 Mar 2026, 11:57
Vodacom has failed me
Vodacom has failed me dismally. They are a company that are making mega money in South Africa and all over. I am waiting for a refund from a failed transaction for almost two months now. I must still see whether may name is with the Credit Bureau due to them.
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Replies (2)
Vodacom's replyOfficial
17 Mar 2026, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Mar 2026, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Apr 2026, 18:30Dear Solomon, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards, Consumer Website Team
Best regards,
Vodacom's reply09 Apr 2026, 18:30
Official
Dear Solomon, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards, Consumer Website Team
Best regards,