1 reviews | Active since May 2018
Vodacom has exhausted every energy i had
When you want your phone ,data contract do not chose Vodacom ..dont even support them use other networks I had a contract with them for 24 months when my contract had ended they renewed it without my concent, I only found out when I so my billing was more than what it supposedly under the contract that was in but also realised it should have ended ...when i visited the store they told me to call a call centre they are un able to assist me and called call centre they said the store would assist me finally when i went to the store the second time i was told the contract was rewened in one of Vodacom stores when i asked by whom they gave me a number to call head office and head office assured me they would open a ***** case ... Up to today i have not recieved a full update about the case nor information But they continue to deduct money
Somebody tell me whats going on here because I extremely annoyed by vodacom
Vodacom I am exhausted and disgusted by this situation and stop taking money out of my account ...
Work with me do not ***** from me Explain to me
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
