1 reviews | Active since Jan 2021
VODACOM HAS DONE IT AGAINN!!!!! And it is not great work!
VODACOM HAS DONE IT AGAINN!!!!!
Vodacom, you genuinely have no regard for your clients.
Time and time again Vodacom has proven to be the worst cellular network provider.
Somehow their internal system did not pick up that they gracefully deducted money from my account, it went onto lock my Mother's device AGAIN!!!! The same problem occurred last month.. guess what they said the problem was this time around... A SYSTEM ERROR, and I must just accept it.
I spoke to a different consultant and now I am getting told that it was not collections that did the error, but it was now administration. As explained by the consultant administration has no number and the can only contact them via email.
My question remains, how does your system have the same error two months in a row? This truly shows your lack of regard for your clients.
AND NO, 350MB of data will not appease me for your multiple system errors. What would is NEVER having this problem again.
