JM
Japie M

1 reviews | Active since Feb 2015

03 Jul 2017, 13:33

Vodacom has disconnected my mobile services because of a disputed amount.

<p>Vodacom wants to with this pathe force me to pay for a disputed amount without any feedback from them. Their operators can't help me. I get a lot of computers calls. No person to talk to. I am so fed up with this pathetic service. I can't even view my statement now. All my phones, even prepaid are suspended. This is very, very bad. </p>

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2017, 14:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team