Vodacom has cost me a LOT of money & a LOT of time

On the 13th of Feb I wrote a complaint (cause one needs to complain to get ANYTHING out of vodacom!) about how I had been struggling to get vodacom to collect their tablet and stop debiting my account. FOUR months later I am STILL struggling to get this company to do the right thing. After more than 10 calls made to different departments of vodacom to collect the tablet, they finally collected it and assured me the would refund me and stop any future debits. I even called the call centers to make sure they cancelled this account as agreed. They gave me a ref number and told me the month of May I will get my refund and I will not be debited.It is now May and the debit order went through! Of course I went to my bank to stop the debit order previously but these ********** have changed the amount so the debit order went through. I have spent hours and hours on the phone with different people to get this matter resolved. One has to hold their call center lines for 10 minutes or more just to get through to one more useless person. I will never make the mistake of taking out another contract with vodacom. I have been through so much frustration and gotten no help from them. DISGUSTING!!!