Vodacom Has CONNED ME.

I phoned vodacom on 31st/5/21 with the intention of canceling 2 of my data contracts(R299 for 30 gigs ) which had gone over 24mnths period. I was informed by a vodacom consultant Ms Sindy Mbatha that vodacom currently has Specials the same 30 gigs for R93. I was Amazed @ this offer .I explicitly asked the consultant to cancel my initial contracts and sign me up for this R93 -30 gigs specials. I phoned vodacom the following day with the intention of taking these specials for two of my siblings The vodacom consultant by the name of Nikita told me that my initial data contracts was not canceled and that 2 New Contracts were added on. She also told me that Vodacom has No Specials 30 gigs for R93 I was irate because instead of canceling my expired contracts which I explicitly asked Ms Mbatha to do She added on 2 more contracts Also **** to me regarding the two data 30 gigs for R93

Ms Nikita told me she would get Ms Mbathas manager to phne me. The manager Ms Delaine phned me some 4 hours later She Verified that Ms Mbatha had given me False information She verbally apologized to me She told me about the various data deals available and we agreed she would phne me the following day at 12 noon (during my lunch after I discussed with my son which regarding which data deals to take as I did not want to be Conned again. That call was never returned by Ms Delaine (manager from vodacom) Instead I phoned everyday for a week trying to get your manager Ms Delaine to cancel my initial 2 data contracts which she promised she would do . I'm sitting with 4 Data contracts I have been Conned by both your manager and vodacom sales consultant I have made numerous calls 2 vodacom and Nobody is prepared to assist you . I have been a vodacom customer 4 past 16 yrs and is this how vodacom treats Loyal customers Please Assist me Ms K Noor Mahomed NB This is the last email I am sending Regarding this matter as well as I have No Intention to Phone your customer services dept Again . Thank you Ms K Noor Mahomed. ***