1 reviews | Active since Sept 2016

13 Feb 2018, 09:12

Vodacom has captured my sim worse than Zupta.

Our company wanted to upgrade our data contract and take out an additional contract. Our customer manager Jerosha Perumal convinced me that she would be able to assist and that we should not go to the branch. All documents were sent and upgrade was done. New router was delivered with no sim card. For more than a week now we cannot contact her to help us and Vodacom does also not want to help. Our office is without internet and vodacom is doing nothing. Vodacom is worse than Zuma.

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Replies (2)
Vodacom
Vodacom's reply13 Feb 2018, 09:51
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply16 Feb 2018, 10:01
Official

Good day Agosthino,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team