Vodacom has broken my account.

<p>I firsly get a bill for R2200.00</p> <p>What? No call/data limit ? So you guys can just charge what you want.</p> <p><strong>*Thanks for protecting me.*</strong></p> <p><strong>*Good job*</strong></p> <p>You are doing such a good job and been a proper service provider. (You know I'm been sarcastic hay?)</p> <p>Yes I am.</p> <p>You suck, you call center sucks, your App sucks, your service sucks.</p> <p> </p> <p>SO I phoned the call center. (This took a really long time, btw)</p> <p>You know, part of how you suck.</p> <p>I might have mentioned this.</p> <p>I was told I could add an out of bunble limit. Which I requested.</p> <p>It was suppoed to only limit my account once my bundles had run out.</p> <p> </p> <p>I ask them to query this billing issue.</p> <p>You see, my bill was at some point R1800 with data still in my account. (My bill was supposed to be R950)</p> <p> </p> <p>Later I get an email saying my quiery has been resolved. (With no reason)</p> <p>No one has contacted my since.</p> <p> </p> <p>NOW MY DATA ACCOUNT DOES NOT WORK ANYMORE!</p> <p>I get an error in Safari saying I have no data. (On the 2nd of December?) (Some standard Vodacom message)</p> <p>No data? On the 2 days in to the month?</p> <p>So at this point no data services worked aymore (Whatsapp, Safari, etc)</p> <p>Later I get an sms saying my bundle is finished (4th December)</p> <p>How?</p> <p>Nothing is working. How can I use data if it's not working?</p> <p> </p> <p>I think.....the limit that was added does not work as it was explaied to me.</p> <p>I probably hit the limit (R200) and now everyhthing has stopped.</p> <p> </p> <p>Oh and I can't by data on any of your services.</p> <p>****x#, FNBApp or the Vodacom App (which no longer does anything since my data is broken)</p> <p>So you continue to bill me for data BUT I CAN"T BUY ANY!!!!!! (I have screen shots)</p> <p> </p> <p>Please fix your SH%T</p> <p>I had tried many times, different days. I had bought data once, and was billed so much even thoug the bundle still had data.</p>