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Suni P
1 reviews | Active since Apr 2011
09 Apr 2025, 16:34
VODACOM HAS BLOCKED MY VODACOM NUMBER, I CANNOT DIAL 135!!!!!!!!!!!
I am truly disappointed that I cannot call Vodacom from my CONTRACT LINE!!!!! what is going on? this is truly beyond disgusting and disappointing!!!!
I want to find out about an upgrade for my number but should I reconsider and jump ship!!!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
10 Apr 2025, 08:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2025, 08:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Suni P's updateReviewer Update
10 Apr 2025, 12:28Thank you, an agent called but I was at my weekly medical check up...Please call again now. Thank you
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Suni P's update10 Apr 2025, 12:28
Reviewer Update
Thank you, an agent called but I was at my weekly medical check up...Please call again now. Thank you
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Suni P's updateReviewer Update
10 Apr 2025, 15:39I called Vodacom retentions around 13h15 - the agent Lindo, was experiencing issues with his systems and said he will call me back...can you believe he did not call back? Guess Vodacom does not care about their "little" customers!!!
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Suni P's update10 Apr 2025, 15:39
Reviewer Update
I called Vodacom retentions around 13h15 - the agent Lindo, was experiencing issues with his systems and said he will call me back...can you believe he did not call back? Guess Vodacom does not care about their "little" customers!!!
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Suni P's updateReviewer Update
14 Apr 2025, 15:33Yes, thank you, Lindo did get hold of me and yes, due to my bad credit rating i am unable to upgrade. So I am porting to MTN as they are giving me a contract. Sadly, Vodacom was able to provide me with an upgrade for my 200GB data but sadly they could not assist with a device!! how does this work?? disappointed as I have been with Vodacom for a while now!
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Suni P's update14 Apr 2025, 15:33
Reviewer Update
Yes, thank you, Lindo did get hold of me and yes, due to my bad credit rating i am unable to upgrade. So I am porting to MTN as they are giving me a contract. Sadly, Vodacom was able to provide me with an upgrade for my 200GB data but sadly they could not assist with a device!! how does this work?? disappointed as I have been with Vodacom for a while now!