Vodacom has been *****ing my money all this time .

Item: Vodacom
Rating: 1
Author: phumezo C

I've been with Vodacom since 2020 and specifical using their 40gig router which gives 20 gig day and 20gig night. So for the past few months I discovered that they have been giving 15 gig day and 20gig night. I phoned Vodacom and spoke to a very decietfull Agen named Lungile Khumalo, which I doubt these are her name's, when I wanted her contact details including her team leader's she gave non existent details - Boitumelo Ramautsouwa. So vodacom I want my data or my money.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

14 Jan 2022, 11:02

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Jan 2022, 11:02

Official

phumezo C's updateReviewer Update

14 Jan 2022, 14:30

This is púre nonsense, you are saying your system says this month I was given 5gig anytime data, this makes no sense -i was never given data on the 01-01-2022. Show me proof .

phumezo C's update14 Jan 2022, 14:30

Reviewer Update

This is púre nonsense, you are saying your system says this month I was given 5gig anytime data, this makes no sense -i was never given data on the 01-01-2022. Show me proof .