EE
Elaine E
1 reviews | Active since Feb 2016
11 Sept 2020, 15:03
Vodacom has become very useless
I have canceled my vodacom account, and yet they have me listed on the credit bureau, please note a contract cannot be canceled if it is in arrears so I do not understand how I can be listed by them, this is affecting my credit score badly as I am trying to buy a house for my family
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Sept 2020, 09:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 09:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team