KM
Khanya M

1 reviews | Active since Nov 2019

23 Mar 2022, 09:51

VODACOM HAS BECOME THE WORST NETWORK PROVIDER!!!!!!!!!

Vodacom has seriously become the worst network provider in South Africa, the network is always down, internet coverage is always poor, using vodacom feels these days feels like using a pentium 1 computer with windows 95 software, it is honestly terrible! Their customer service is so poor, their call center consultants are rude, have no care for their clients and whoever does their call scripts should honestly retire. The consultants lack product knowledge and never ever help with whatever query you called for. Their technical staff should honestly retire because really... Almost everyday the network is down and the internet is always down, AND NO! IT'S NOT LOADSHEDING, the network is just ****!!! VODACOM HAS SERIOUSLY GONE FROM BEING THE BEST TO THE WORST NETWORK PROVIDER IN SOUTH AFRICA.

DON'T EVEN GET ME STARTED ABOUT HOW USELESSLY EXPENSIVE EVERYTHING AT VODACOM HAS BECOME.

0
Replies (1)
Vodacom
Vodacom's reply23 Mar 2022, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team