1 reviews | Active since Nov 2016
Vodacom has become the new *****star
<p>I went to vodacom outlet at highveld mall, i took my s7 samsung because it was not charging and when it charges, it becomes extremely hot, they took my phone in and booked it, they also charged me R229 for all my files not be lost and they told me my phone would be back after 7 days..... now they telln me i mist pay 7000 for my phone it comes from samsung..... Samsung says i must pay 7000 before it can be fixed im so angry right now and i suspect foul play how can i be paying half the price of my phone??? This is bull ****</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
We apologise for the inconvenience caused in this regard.
As per the feedback received from Vodacare Head Office, they are currently attending to this matter and have requested the detailed report for your assessment. Their office will provide feedback as soon as this information has been made available.
Regards
RoderiqueLategan
Dear Customer
We apologise for the inconvenience caused in this regard.
As per the feedback received from Vodacare Head Office, they are currently attending to this matter and have requested the detailed report for your assessment. Their office will provide feedback as soon as this information has been made available.
Regards
RoderiqueLategan