Vodacom has become **********
Offered a package in april 2017 which i accepeted i was then billed incorrectly according to the consultant i should not have been offered the package it was then changed effective november supposingly again as promised i was suppose to have been credited as well to date nothing another query lodged in january on the same matter recieved a sms matter has been canclled no explanation just sms again lodged another query calls have been disconnectedon me or left to hold for 18 -20 minutes
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Graham
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Hi Graham
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ