Vodacom has bad service and they don't treat customers fairly. All they care about is money.

My husband took a cellphone cotract with Vodacom years ago.Towards the expiry of the contract he got a call from one of their consultants informing him about his contract that's about to expire and he was asked if he would like to renew it and he said no. A few months later he gets sms from Vodacom saying his account is in erears and later was handed over. We called Vodacom to enquire and no one could give us answers except that they will phone him back. We went to the branch and still no help. We have lost hope because we don't know what to do anymore.