Vodacom has bad customer service

Item: Vodacom
Rating: 1
Author: Bongani B

Vodacom has become a bad network you can't even do a self service been looking to do a simswap but I can't on the self service and I can't even get a consultant I am very disappointed thank you so much for nothing

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Replies (1)

Vodacom's replyOfficial

09 Feb 2025, 10:18

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply09 Feb 2025, 10:18

Official