Vodacom has bad customer service!

Item: Vodacom
Rating: 1
Author: Chenai M

We have been trying to transfer contracts from a personal contract to a business account and it has been dragging for the past 3 weeks! If you call, no one really knows what is happening and you cannot get a hold of the accounts department! what does one have to do to get assistance?

Helpful (0)

Replies (1)

Vodacom's replyOfficial

06 Jun 2023, 09:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Jun 2023, 09:37

Official