Vodacom has again added fra udulent charges to my account

Item: Vodacom
Rating: 1
Author: Albert C

Vodacom has again added fra udulent charges on my account. This time for R3,900.

They did the same just 2 months ago, and I had to go through a lot of effort to remove it. I cannot keep doing this.

Invoice H6-14YGDZ

This is crimi nal. Vodacom is cr iminal.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Jun 2023, 07:31

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Jun 2023, 07:31

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Albert C's updateReviewer Update

08 Jun 2023, 14:00

This was sorted out pretty quickly. So thank you for that.

I really hope this is the last time *****ulent charges show up on my account.

Albert C's update08 Jun 2023, 14:00

Reviewer Update

This was sorted out pretty quickly. So thank you for that.

I really hope this is the last time *****ulent charges show up on my account.