Vodacom has a \We don't care"attitude"""

I have app**** for a contract cellphone at Vodashop Wonderpark since Wednesday 25/03/2015 and everytime i go to the store to enquire of the status of my application i get attended by an impatient stinking attitude where i always have to wait for a minimum of 30 (up-to an hour) minutes while the shop attendant makes an enquiry with their vetting department only to be told funny stories that do not really make sense