PK
Petrus K

1 reviews | Active since Mar 2009

28 Jun 2017, 10:55

vodacom has a *** account department

<p>for the second time i get my account suspened by vodacom. I am paying eft, becuase of previous experience with vodacom over billing, now they are forcing me to do a debit order.</p> <p>On my account I have a balance payable 1 july 2017. but there account department does not read account statements.</p> <p> </p> <p>I will not recommend vodacom as service provider.</p> <p>The account department and service and line usage from telkom is much better. Use TELKOM people</p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2017, 11:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jul 2017, 11:45
Official

Good Day

Kindly note that your query has now been resolved.

Regards

DC