1 reviews | Active since Mar 2017

24 Jun 2021, 11:58

Vodacom has a default against my name.

Me and my husband trying to apply for a Home loan.

With shock, the banks decline our application.

Reason:

Vodacom still has a default against my name. I fully paid Vodacom in 2018 and Burnard, Raaff & Associates send me a letter that they will remove the Default.

It's 2021 and it still shows against my name. Default not removed.

Very poor service from you Vodacom! I want this removed IMMEDIATELY from my name.

0
Replies (2)
Vodacom
Vodacom's reply24 Jun 2021, 12:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
's update25 Jun 2021, 10:30
Reviewer Update
Thank you!

Can you kindly keep me updated.