Vodacom Hartbee****rt - SIM not active after nearly a week

<p>I went to Vodacom to upgrade two contracts. </p> <p> </p> <p>The lady working there did her job well enough but the one SIM is still not working after having done a SIM swap.</p> <p> </p> <p>I need this SIM to work and I can't wait any longer than I already have. </p> <p> </p> <p>Vodacom Hartbee****rt said they are looking into it but they still haven't gotten back to me or rectified anything.</p> <p> </p> <p>I am sick and tired of the poor customer service from this branch and it would seem to be directly related to poor management as the staff is friendly and tries to be helpful but seemingly, management is too *********** to properly train, inform and guide staff.</p> <p> </p> <p>I'm not asking for much, I'm just asking that Vodacom makes it easier for me to decide to stay with them and recommend them by giving me what I actually paid for: a working SIM.</p>