JM
John M

1 reviews | Active since Jun 2018

12 Jun 2018, 10:08

vodacom harrassment

I am being harassed by Vodacom and its debt collectors. my account with Vodacom was closed and settled with help of national consumer council, but every 6 months vodacom debt collector call me and threaten to blacklist me. I have email evidence that the account is closed. now recently they have blacklisted me again for the same account through VVM debt collectors ref:I ********** . I really need help on this matter.

0
Replies (2)
Vodacom
Vodacom's reply12 Jun 2018, 10:12
Official

Dear Customer

Thank you for making us aware of this issue.

We will investigate this matter and make contact with you in due course.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Jun 2018, 12:06
Official

Good day John,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,