MS
Mertin S
1 reviews | Active since Jul 2011
15 Jul 2022, 16:36
Vodacom harrasment
I'm trying to stop promotional sms's from VodaPay. I can't log into VodaPay to change notifications. It says that it's sending me an sms to log in, but it never arrives. I've tried phoning Vodacom to get them to put me through to VodaPay, then they said they would send me the VodaPay department number, only to send me my own number. I wish to stop all promotional text messages from Vodacom and VodaPay and anything related, but it appears like one has no choice.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jul 2022, 12:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2022, 12:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Mertin S's updateReviewer Update
05 Aug 2022, 12:19I'm still getting VodaPay promotional text messages, after you promised I would not
MS
Mertin S's update05 Aug 2022, 12:19
Reviewer Update
I'm still getting VodaPay promotional text messages, after you promised I would not