XVDW
Xavier Van Der Westhuizen
1 reviews | Active since Jul 2012
01 Sept 2020, 09:44
Vodacom harassment
This company harasses me on a daily for more money. I phoned them for a settlement amount. Then I settled my account months ago. They never closed the account. Now I am expected to pay more money again. Every day they phone me for money and when I say I will not pay more they must fix the problem they put down the phone in my ear. The next day the same thing. I was a customer for 18 years no longer.
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Vodacom's replyOfficial
01 Sept 2020, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
XVDW
Xavier Van Der Westhuizen's updateReviewer Update
14 Sept 2020, 13:09Thank you for that.
My question is why must I still pay?
I requested my contract to be cancelled.
I have still not been contacted to say this has been resolved and I don't ow you money.
I have received a new invoice on the 10th of September asking for even more money than the previous invoices???
My question is why must I still pay?
I requested my contract to be cancelled.
I have still not been contacted to say this has been resolved and I don't ow you money.
I have received a new invoice on the 10th of September asking for even more money than the previous invoices???
XVDW
Xavier Van Der Westhuizen's update14 Sept 2020, 13:09
Reviewer Update
Thank you for that.
My question is why must I still pay?
I requested my contract to be cancelled.
I have still not been contacted to say this has been resolved and I don't ow you money.
I have received a new invoice on the 10th of September asking for even more money than the previous invoices???
My question is why must I still pay?
I requested my contract to be cancelled.
I have still not been contacted to say this has been resolved and I don't ow you money.
I have received a new invoice on the 10th of September asking for even more money than the previous invoices???