WJ
Willem J
1 reviews | Active since Jun 2021
17 Aug 2021, 08:31
Vodacom Harassment
I closed both my data accounts in April 2021, and was informed in May that I still owed the closing balances of R311.67. This amount was then paid in June. Now the harasment starts again, as I was called yesterday by a company on behalf of Vodacom (dept collectors) informing me that I owe Vodacom R700 odd amount. #win
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Vodacom's replyOfficial
17 Aug 2021, 08:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2021, 08:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team