Vodacom harassment

I received an sms on 2 Nov 2018 from my bank stating that an amount of R439 was going to be deducted from my bank account and that if I’m unaware of this debit order then I must call the bank. I did and they reversed the amount and reported this to their ***** department. I then received a statement from Vodacom from a debt collector VVM stating that I owe Vodacom monies and that I am in arrears. After talking to a lady from VVM I was told to submit an affidavit, a copy of my ID and to sign it 6 times.

I did this and sent it on the 19 July 2019 VVM continued to send me statements and I called them and I was told that they did not receive my affidavit and ID. I went back to the police station to write another affidavit and I sent it to VVM on the 26 Jan 2020. I have also asked them to send me video footage and I have asked for someone senior to call me iro this matter. To date no one has called me and no video footage has been forthcoming. I am being harassed by VVM almost every month stating I owe Vodacom monies. I just received an email from VVM today stating that I owe R2338,32.

I have quite frankly had enough of their unwillingness to cooperate with me so that we can track the ********* as I am not accountable for this contract that someone opened and my details were used.