1 reviews | Active since May 2016

04 Mar 2019, 12:18

VODACOM Harassment

Good day VODACOM, Since the 04th of February 2019 somebody from your company is phoning me just about daily at least twice daily from this number: 082 275 98. Truecaller identified this number as allocated to VODACOM. When I answer the call is dropped or I get a ring tone. If you want to talk to me speak to me when I answer. If you don’t want to talk to me STOP PHONING ME!!!!!!!!!!!!!

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Replies (2)
Vodacom
Vodacom's reply04 Mar 2019, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  

Best regards,

Vodacom
Vodacom's reply05 Mar 2019, 14:41
Official
Dear Antje, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

We have emailed our Sales Team and requested that they remove your number from their database. 

Regards,
Vodacom Consumer Website Team 

Best regards,