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Alicia V
1 reviews | Active since Jul 2018
15 Oct 2019, 10:47
Vodacom Harassment
In August last year i had a baby, my husband and i started a business just before i fell pregnant, it did so good, but just after our baby was born we basically lost everything. i phoned vodacom to explain my current situation.
I am currently under dept review, but now vodacom is sending out smses to my family and friends, stating all of my personal information and what i owe them ect ect. i can understand that they blocked my number, but to do something this extreme is totally unacceptable. We are surely going to take legal actions about this, but to be with a service provider for almost 15 years and this is what they do to you is absolutely mind blowing!!!!
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Replies (2)Vodacom's replyOfficial
15 Oct 2019, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2019, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Alicia V's updateReviewer Update
15 Oct 2019, 11:11Vodacom what a joke!!!!!!!! you send this to everyone and NEVER make contact with them!!!!!!!!!
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Alicia V's update15 Oct 2019, 11:11
Reviewer Update
Vodacom what a joke!!!!!!!! you send this to everyone and NEVER make contact with them!!!!!!!!!
