AjdV
A. j. de Villiers

1 reviews | Active since May 2019

15 Jan 2020, 08:26

VODACOM HARASSMENT

What a disgusting company!!!!!!!!!!!!!!!! Also refer to my previous reviews and their replies.https://www.hellopeter.com/vodacom/reviews/total-disgust-in-vodacom-*** The most amazing fact is that after my last reply on the previous review, where I requested confirmation that I do not owe them anything, I actually received a Zero Balance invoice on the 18th June 2019. After that date I have not had any contracts with Vodacom and will never do again. Late 2019 I started receiving emails of demand as well as very irritating phone calls for money I owe Vodacom. These calls where also made at 8pm and is made by VVM debt collectors. IF MY NAME IS LISTED ANYWHERE, I WILL TAKE LEGAL ACTION against both Vodacom and VVM. I am so sick of people who are unable to do what they are being paid for. Both Vodacom and VVM please wake up, get your records in order and stop harassing me. I once again demand that confirmation of the fact that I do not owe Vodacom one single cent, be placed on this forum so that nobody else ever phone me again about Vodacom!!!!!!!!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply15 Jan 2020, 10:59
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AjdV
A. j. de Villiers's update15 Jan 2020, 11:46
Reviewer Update
Please do me a favour and investigate this problem in depth, listen to all the recordings of conversations between your representatives and myself. Check when the accounts were ported and or changed to prepay. Do not waste my time if you do not have a very good knowledge of all the frustration caused by the incompetence of people within Vodacom. I have recordings of most of the relevant conversations and all future conversations will be recorded.