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Mduduzi M

1 reviews | Active since Dec 2014

09 Feb 2024, 09:02

Vodacom Harassment!!!

I'm being harassed by Vodacom on-billers who call me every single day from this number ***). They dont identify themselves and proceed to offer me silly data packages that overpriced. When I invoke my POPI Act rights they drop the call suddenly only to call me back the next day. Why do I get unsolicited calls? Who is selling our contact data base to on-billers?

This is absolute HARASSMNET AND THE BIGGEST IRONY IS THAT...I'M EMPLOYED BY VODACOM!!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2024, 10:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team