DW
Dieter W
1 reviews | Active since Oct 2021
12 Jul 2024, 17:09
Vodacom harassing clients
This is the second negative review I am.raising against Vodacom. Last week I complained about spam calls from Vodacom. I promised to cancel my contracts with Vodacom if they do not stop pestering me about upgrades. I was contacted and promised that my details will be removed from their data base. Since then I have received 34 phone calls from the same number: ***. I have blocked them but I am done with Vodacom. I explained to the caller from the number that I am not upgrading. This is pure harassment.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
14 Jul 2024, 18:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2024, 18:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
