DW
Dieter W

1 reviews | Active since Oct 2021

12 Jul 2024, 17:09

Vodacom harassing clients

This is the second negative review I am.raising against Vodacom. Last week I complained about spam calls from Vodacom. I promised to cancel my contracts with Vodacom if they do not stop pestering me about upgrades. I was contacted and promised that my details will be removed from their data base. Since then I have received 34 phone calls from the same number: ***. I have blocked them but I am done with Vodacom. I explained to the caller from the number that I am not upgrading. This is pure harassment.

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Replies (1)
Vodacom
Vodacom's reply14 Jul 2024, 18:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team