KT
Kobus T

1 reviews | Active since Oct 2015

17 Nov 2016, 10:23

Vodacom Harashment

<p>Vodacom Notification - NA028175-7 ( rference Number )</p> <p> </p> <p>Despite all efforts and e-mails and phone calls, Vodacom is still harashing us, since our contract was given up during June 2016, when we paid off the prematured cancellation of this contract, via the Vodacom Office in Gansbaai, Western Cape ( I have dealt there with the owner ) and despite all actions from either myself or the owner of that Vodacom Shop, Vodacom refrained fron cancellation of that contract, immediately, they have only done so, eventually, +- 10 days later !</p> <p> </p> <p>Now they keep on debiting us or sending us invoices for the amount of R 452.32, which we refuse to pay, and did advise them on numerous occasions, my intentions of not paying this amount, for the reasons given to them, which they have chosen to ignore !</p>

0
Replies (2)
Vodacom
Vodacom's reply17 Nov 2016, 11:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

KT
Kobus T's update18 Nov 2016, 10:34
Reviewer Update

I prefer to be contacted via sms, please !