1 reviews | Active since May 2022
Vodacom - happy for clients to be ****med
A few weeks ago, someone purporting to be calling from Vodacom (an '031' number) about 2 new packages I had ordered. I said I had definitely not. She mentioned an email address that I had sent from, which I have never had (similar to an ex employer). I said cancel, it is a *****. She was to call back. Alas... Then a week or so ago a courier call to deliver my 2 cell phones, at an unknown address. I said send them right back; courier's head office also called to confirm - I said I did not order, send back. Now I am told that two new packages are being invoiced to my old employer, with my name as reference. I did log with Vodacom's online ***** reporting last Friday, but of course have heard nothing! Whilst it is seemingly easy for ******** to do this with Vodacom, I can only imagine how difficult this will be to resolve with Vodacom! Look forward to hearing from them! I wonder what % of Vodacom's income comes from ****s?
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
