Vodacom handing over innocent customer

<p>My father was handed over for a cell contract that was taken over by the new owner of his sold bussiness. The new owner accept responcibility for this bill but is under debt review. The contract is in the bussiness's name and we have sent Vodacom and their lawyers Hammond Pole proof of transfer of the ownership of the bussiness as well as all the other details needed for the new owner. We have sent many e-mails to both Hammond Pole and Vodacom Legal and not as much as a responce to any of our mails. We have phoned Hammond Pole and you get to speak to clerks who cannot help you with anything and keep asking that you e-mail them. This was mailed to agent 209 as well as Vodacom legal and Salome Geldenhuys at Vodacom ECT trade. According to Salome this is now out of their hands at Vodacom eventhough they made the mistake - we have to sort it out with their lawyers. After 2 weeks and no response from either Vodacom or their Lawyers Hammond Pole we decided to write this report for all to see how they treat loyal customers. </p>