1 reviews | Active since Aug 2018
Vodacom handing out my money
Hi Vodacom
I am slowly getting highly ****ed off by your "extra" services that deduct money from my airtime. You know exactly what I am talking about. Even if you send stop to the forever changing number to stop any service that leached onto your number, and by the way through you, can we not stop this. At the moment the beautiful Vodafone app shows me detailed data, mms, sms and airtime usage and money spent. Not the subscription **** that gets loaded without you even knowing about it. This is day light *******!!!
Even after going to Vodacom and some arrogant person saying to my wife to sms stop and it will stop all the stuff she had subscribed to, which she did not, the problem still continuous. She loads 50 airtime which is depleted as soon as its loaded. She cannot phone at the moment because of this....
I would like whatever money or airtime that was deducted to be reversed emediately.
Secondly, please block my number from being hacked by your services. Your services as you allow them...
It is a simple request and I do not want all manbo Jumbo **** about you are not in control of it. That is bill **** as you give my aitimre to them without my consent.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA