1 reviews | Active since Aug 2017
vodacom handed me over for the account that was paid already
<p>i had a debt with vodacom which i was paying monthly. during may when i went to maternity leave i went and settled the account which amounted to R850.00. end of july i started receving sms's that my account has been handed over to VVM. when i call vodacom, they were unable to help me, when i called VVM they also referred me to call vodacom. i am so disapointed because obviously that payment was already reflecting on thier system when they decided to hand me over to their debt collectors more especially because i paid in their vodacom stores. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
