Vodacom greystone in Rustenburg sold me a faulty phone and now are playing delay tactics so that the contract is not cancelled.

Vodacom will give you a problem when trying to cancel your contract because they sold you a faulty phone. Their store assistants at the Greystone crossing will all try give you 5million reasons why they cant cancel even though they know the terms and conditions of your agreement. One can easily tell that they dont think we can read for understanding.