Vodacom Greenstone incompetence

<p>My name is Phil Hay**** cellphone number ********** 156</p> <p>I recently upgraded my phone at the Vodacom shop at Greenstone with a lady called Palesa, the special for black friday was upgrade with a Samsung Galaxy S7 and receive a free Samsung Galaxy Tab3 which I am in possession of, also receive a samsung 32 inch TV which was to be claimed through Samsung galaxy rewards...the only problem there was never any mention that this had to be claimed by the Sunday latest..plus I could not redeem the TV because the vodacom shop only gave me my receipt and proof of upgrade on the Monday.</p> <p>This to me is unacceptable and I feel I should be compensated for there mistake as I want the TV as the offer depicted</p> <p>Why should I lose out because of the incompetence of the person that served me at the Vodashop</p>