Vodacom Greenstone, across from the Fun Company- NO Customer Service

Paid to get a sim swap done on my daughter's number on the 27 December 2022. I noticed I had issues with my number yesterday, called the call center and get advised that the swap wasn't done on my daughter's number but in mine. Call Vodacom Greenstone, across from the Fun Company, Mela advises me that all consultants are busy and if I need help u should come in to the store, I must inconvenience myself for thier mistake, I naturally get upset and she then advised,a consultant will call me. I did not appreciate her mannerisms and I still don't have my issue sorted. VODACOM wastes no time in taking my money. I am having endless issues with my contracts and I want this sorted.