SM
Sthandwa M

1 reviews | Active since Nov 2015

31 Dec 2015, 08:39

Vodacom: greedy old monster

I bought R140 airtime for my DATA router after 22:00 last night with the aim of buying 2GB data when I wake up this morning.<br> I wake up this morning only to find that my balance is now R10. When I call customer \care"I'm told the airtime was used up to run updates on my phone (which I did not disconnect).<br> Why is a DATA router using AIRTIME??? Is it because this greedy monster called Vodacom only cares about filling their pockets and couldn't care less about the customer. You want to make a buck"

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Replies (1)
Vodacom
Vodacom's reply31 Dec 2015, 10:56
Official
Hello Stha10,

Our records indicate that a senior Consultant has attended to your complaint.

Kind regards
Consumer website team.