AG
Alistair G
1 reviews | Active since Mar 2018
08 Sept 2020, 08:26
Vodacom - Greedy daylight money hungry *******
A disgusting business who only cares about making as much money as possible and not looking after the customers needs.
Our business contract ends on the 15th of October, so therefore it is only logical that Vodacom ONLY charges for 15 days of usage, a Pro rata rate, Pro rata data etc. But no the greedy disgusting money hungry daylight ******* point blank refuse to do this and will only charge for the full month of October. It means we have to go through another month of poor service, ****ty signal and reception. Vodacom is without a doubt the worst provider in the country.
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Replies (3)
Vodacom's replyOfficial
08 Sept 2020, 08:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2020, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Alistair G's updateReviewer Update
08 Sept 2020, 09:05Good day
I've already had contact,but they have stated that even though the contract ends on the 15th of October we are liable for the full month of October. This just isn't right. We should be allowed to have a Pro rata rate charged for the 15 days only not the full month. That's just pure greed
I've already had contact,but they have stated that even though the contract ends on the 15th of October we are liable for the full month of October. This just isn't right. We should be allowed to have a Pro rata rate charged for the 15 days only not the full month. That's just pure greed
AG
Alistair G's update08 Sept 2020, 09:05
Reviewer Update
Good day
I've already had contact,but they have stated that even though the contract ends on the 15th of October we are liable for the full month of October. This just isn't right. We should be allowed to have a Pro rata rate charged for the 15 days only not the full month. That's just pure greed
I've already had contact,but they have stated that even though the contract ends on the 15th of October we are liable for the full month of October. This just isn't right. We should be allowed to have a Pro rata rate charged for the 15 days only not the full month. That's just pure greed
AG
Alistair G's updateReviewer Update
08 Sept 2020, 15:19Well I guess I'll then have to suffer through terrible service and very poor cell reception until the end of October then until I can port to the Bozza network!!!
AG
Alistair G's update08 Sept 2020, 15:19
Reviewer Update
Well I guess I'll then have to suffer through terrible service and very poor cell reception until the end of October then until I can port to the Bozza network!!!