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Gerrit O
1 reviews | Active since Oct 2021
29 Nov 2022, 09:05
Vodacom great service.
I ordered fibre from Vodacom approximately 1 month ago. I am very happy with Vodacom Fibre's service level so far. Although the fibre service itself is only going to be installed at the end January 2023.
Sometimes it took a bit long to get some info, but that is not a problem.
Overall great service. Well done.
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Replies (3)
Vodacom's replyOfficial
29 Nov 2022, 10:08 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply29 Nov 2022, 10:08
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
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Gerrit O's updateReviewer Update
29 Nov 2022, 11:15Thank you
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Gerrit O's update29 Nov 2022, 11:15
Reviewer Update
Thank you
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Gerrit O's updateReviewer Update
04 Jun 2023, 16:45I wrote this positive review to Vodacom in November of 2022, looking back it was a huge mistake. It is now June 2023, they have not even started or contacted me when my fibre will be installed. Apparently Opensource is to install the fibre line. None of them has done anything.
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Gerrit O's update04 Jun 2023, 16:45
Reviewer Update
I wrote this positive review to Vodacom in November of 2022, looking back it was a huge mistake. It is now June 2023, they have not even started or contacted me when my fibre will be installed. Apparently Opensource is to install the fibre line. None of them has done anything.