Vodacom great prices but HORRIBLE SERVICE.

I am so fed up with these guys. I was sold a package recently and ended up paying 33% more than the amount sold to me by the sales agent. This was the second time they got the amount incorrect in 4 years and every time I have to phone customer care about a trillion times in order to correct the problem. I spend 2 hours just last week being put through from one person to the next only to have no resolution. I receive smses telling me the case has been closed, I then phone in and no one can tell what the outcome is. I received 4 case numbers and still no resolution?????????. THIS WAS MY LAST UPGRADE WITH VODACOM. FOOL ME TWICE SHAME ON ME, BUT THIS WAS IT GUYS. YOU SUCK.