Vodacom got me ****d!

have been a Vodacom customer since I was a teenager. I lost my 1st number because I lived overseas for 2years. I have it now for about between 10 to 13years.

I have never in my life missed a payment.

One of urnsales guys came around and convinced me to switch internet providers as vodacom was cheaper and much faster. Idiot that I am, believed him. Not only is my internet 10times worse, but I asked him to check if it reaches all bedrooms . He said he doesn't need to. It will.

That same day followed another few days I called in to get a technician out. Nothing. For months I've been calling. Our devices was always connected but doesn't mean we used it. I don't care what it shows on Ur side. I live here. I know what it's like. Eventually I had to call a friend to assist. Because of YOU... This guy drugged and ****d me for 2 WEEKS!!!!!! IF YOU DID YOUR JOBS, I WOULD NEVER HAVE BEEN ****D FOR SO LONG! I had no fibre connection in my room and I couldn't walk.

Whenever I call in one of the security questions is.... How many lines do u have under Ur name and go listen to your calls and what YOUR staff say... They agree.

I'm due for an upgrade but can't get it because I refused to pay for fibre that we could barely use. I can't even take calls in my room and I work in the medical field. When I checked my upgrade they asked me which number.. and that's how I found out about the third number that I have no idea about. Ottery asked KC to keep the phone for me and I'm upgrading . On arrival she knew exactly who I was and that I was coming for an upgrade. I NEVER SIGNED FOR A NEW LINE!!!! You don't know what she could have done with my signature but I want my money returned to me. Don't bull**** me with this legally binding ****! U should check on Ur staff and see what they get up too. And I refuse to pay my fibre... YOU GOT ME ****D!!!!!!!!!!!

After all these years I am disgusted in Ur service and will go public. How many others like me were part of ********** activity. It sickens me to think what happened to me because of your damn laziness.